Reporting Power Outages Just Got Easier

Did you know you can now report a power outage with a simple text? Fayette Electric Cooperative is rolling out a game-changing feature that makes outage reporting faster, easier, and more convenient than ever.

Just text “out” to 1-844-971-1048.

That’s right—if the lights go out, all you need to do is text the word “out” to 1-844-971-1048 from your mobile device. This new service is designed to streamline the reporting process and keep members informed during service interruptions.

Before you try it, make sure your mobile number is listed in SmartHub or call (979) 968-3181 to verify your enrollment. Only text “out” when you’re experiencing a real outage.

Stay Connected With Text Alerts
If you’re signed up for SmartHub text alerts, you’ll be the first to know when your location experiences a power outage and you’ll receive an update as soon as service is restored. It’s a quick, convenient way to stay informed and enjoy peace of mind—even when you’re away from home.

Smart Set Up Tips
To use this feature, your mobile number must be linked to your FEC account or meter. If you have multiple accounts or meters tied to the same number, you’ll still need to report outages via SmartHub or by calling (979) 968-3181. Already getting texts from 1-844-971-1048? You’re good to go! If you’ve opted out of FEC texts in the past or need help setting up, call a member services representative at (979) 968-3181, Monday–Friday, 8 a.m.–5 p.m.

Leading With Innovation
FEC is proud to be a leader in reliability and member-focused technology. This new texting feature is just the beginning—more convenient tools are on the horizon. Stay tuned!

For everything you need to know about outages, visit fayette.coop/outage-center.