SmartHub is the easy, convenient control center for all your account needs. Pay your bill, view your electricity use and billing history, and more, all from your computer, phone, or tablet.
MONITOR YOUR ENERGY USE
SmartHub includes robust energy analytics tools, which allow you to compare energy use over time and against weather data. Tracking your energy use like this lets you see if you're using more energy than usual and empowers you to adjust if necessary.
Some ways you can use SmartHub for energy use:
- Analyze and understand usage trends to find ways to cut back.
- Create and track a monthly budget to avoid unexpectedly high utility bills.
- Set a point or range in time to compare differences in usage.
Following are some key energy monitoring tolls within Smarthub:
Usage Explorer gives you a detailed look at your past and current usage, all in one place. View your usage and weather trends by month, or, if available, by day or hour.
Usage Comparison lets you compare two bills' worth of usage history side by side. View the differences between this month last year, or other combinations to see how your bill varies each month.
Average Usage shows you what your typical or average usage is for your selected time period. For example, see your average usage on each day of the week (such as Tuesdays), over the course of a year. Or see your typical usage in each hour of the day over the course of two weeks. Discover when you can save the most on your utility bill.
With the Usage Planning tool, create markers for a point in time to help you keep track of the difference in your usage. For example, set an energy marker to find out the change in your usage after installing a new water heater or upgrading an appliance.
Want a reminder that your bill is due? Interested in knowing that your payment posted? Stay on top of your account by telling SmartHub when and how to contact you. You can even keep your bill within budget by setting energy-use thresholds that let you know when you're using more than you'd like.
Sign up for outage notifications thru SmartHub. Choose to receive power outage and restoration notifications by text or email.
Sign up for outage notifications thru the SmartHub app. You can be notified when there is an outage at your location and also when power is restored.
No. You can take advantage of all of the features of SmartHub and continue to pay your bill as you currently do.
Yes. The web home page shows all of your accounts with the amounts due and hyperlinks to other detailed information. On the app, tap the Bill and Pay icon. The total due of all accounts shows and below it you can select different information by account, such as partial payment option, billing history and payment history.
Web: To pay the total amount owed on all accounts, click the Pay Now button in the upper right corner of the screen or the Make Payment button on the home page. You can also make a payment to a single account or partial payments to all accounts by clicking on the Billing & Payments button. It will allow you to check the accounts to be paid and change the amount for each account by clicking on Other Amount. After entering the amounts to be paid click the Pay Now button.
App: Tap the Bill & Pay icon. If paying the total amount due, tap the Pay button. If paying a partial payment, tap the Pay Partial Amount, tap on the account and adjust the Pay Amount.
The information you see in the app and in the web is shown in real-time, so it’s always accurate. However, if you keep your app or the web version open for an extended period of time, you should refresh the page by selecting a new option in order to ensure the information is still current.
- Login to SmartHub.
- Click on Billing & Payments then choose Auto Pay Program.
- Click Sign Up for Auto Pay.
- Choose either a new card or bank account or use an existing stored account.
- After accepting the Auto Pay Terms & Conditions, complete the fields for the credit card or the bank account, then select Continue.
- Once a confirmation is received, the setup is complete.
THIS AUTO DRAFT WILL BE EFFECTIVE AFTER THE NEXT BILLING CYCLE.
Any outstanding balances on your account must be paid by the due date on your bill.
Yes. Login to SmartHub, click on My Profile, then choose Update My Printed Bill Settings. You can then change your printed bill status to Off.