New Service
Building a new home or structure? We can help.
Credit Terms & Conditions
Credit checks are performed by a third party vendor, Online Utility Exchange. A utility score, not a credit bureau score, is returned that reflects both the positive and negative aspects of your entire credit history file.
The credit check is optional; however, if not processed, a deposit will automatically be required.
Credit checks are not processed on commercial/industrial Services or entities such as partnerships and trusts. Please refer to the account type deposit listed to the right for more information on these applications.
If the credit check is returned as favorable, the deposit will be waived.
If the credit check is returned as unfavorable, a deposit will be required.
When applying for electric service, if required, a deposit will be based on your account type.
If you transfer service to another location within our service area, a new deposit is required. When you close your existing account, we will apply your deposit and accrued interest to the final amount due and transfer any remaining credit balance to your new account.
The minimum deposit for permanent residential service is $300.00 OR an amount equivalent to one-sixth of the estimated annual electric bill.
A deposit will be required on entities such as partnerships or trusts unless a favorable credit reference is provided by another utility in the name of the entity.
Once paid in full, your deposit is held until:
Your account is final billed OR
We receive 12 consecutive bills without disconnecting service for nonpayment and without receiving a late payment more than twice. You must also pay the current bill on time.
Your deposit and interest will be automatically refunded as a credit to your account on the 13th month. No interest applies if we refund the deposit within 30 days.
Your deposit is not a prepayment of your bill. You must still pay each month for all energy used on the premises.
A deposit will be required on commercial and industrial accounts unless a favorable credit reference is provided by another electric utility in the name of the commercial or industrial account.
Minimum deposit for permanent commercial service is $300.00 OR an amount equivalent to one-sixth of the estimated annual electric bill.
Your deposit is held until:
Your account is final billed OR
We receive 24 consecutive bills without disconnecting service for nonpayment and without receiving a late payment more than twice. You must also pay the current bill on time.
Your deposit is not a prepayment of your bill. You must still pay each month for all energy used on the premises.
Similar to co-signing a loan, this agreement is signed by the person applying for electric service and a second-party “guarantor” (who must be an FEC Member with at least 12 months of service and no late payments in the last 12 months). FEC will hold guarantor responsible for payments on the account if the new Member does not pay.